InnoQA | AI Digitalization Solutions
KVNO – Kassenärztliche Vereinigung Nordrhein
Problem
Patients searching for doctors with specific specializations and availability lacked a centralized digital system. Information was fragmented and often outdated, requiring manual research via search engines or phone calls. This led to inefficiencies and made access to healthcare services more difficult, especially for time-sensitive or specific patient needs.
Solution
Improved the data structure within the government’s legacy environment and added secure, third-party access layers for performance and compliance. Delivered an intuitive web and mobile platform featuring detailed filters for spoken languages, accessibility, and other preferences, alongside an interactive map for user-friendly navigation and doctor discovery.